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Streamline and Automate
Mental Health Workflows in Days

Awell’s platform allows non-tech teams—like clinical, operational, and quality—to design, automate, and optimize mental health workflows independently—no coding or IT support needed.

"With Awell, our clinical and operations teams automate our mental health flows independently, without relying on IT. This shift has been transformative, allowing those who know the workflows best drive continuous improvements while our engineers focus on impactful projects."

Adam Breckler, Head of Product

“Healthcare is evolving rapidly, and by integrating with Awell’s CareOps platform, our teams are enabled to navigate these complexities with agility, innovate swiftly, and maintain our leading position in value-based healthcare.”

Brandon Sim, President and CEO
(+1 million patients under management)

"Awell has been the key to scaling our mental health services. Awell's automation allowed us to focus on patient care rather than admin tasks, expanding our services and transforming our team-based approach."

Amy Coltman, Product Lead

Break free from workflow chaos

Before Awell, managing mental health workflows was a never-ending nightmare—chaotic, overwhelming, and burning out even the most dedicated clinicians. But for top mental health providers, those days are gone. They trust Awell to create customized workflows that streamline even the most challenging processes.

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Engage new patients and prevent
drop-offs

  • One seamless intake experience, from first click to first visit

  • Providers have all the insights they need before hello

  • Engage new patients in ways that make them stick around

AWELL HEALTH: Reduce avoidable ER visits and hospitalizations

Prevent crisis escalation and reduce costly interventions

  • Automatically deliver personalized, proactive mental health interventions at scale

  • Give your caregivers a clear timeline view to easily understand what happened when

  • Ensure the next step in the care plan is clear without sifting through dozens of PDF guidelines

AWELL HEALTH: Prevent readmissions and ensure smooth care transitions

Track patient progress automatically—no manual work required

  • Leverage our library of validated PROMs like PHQ-9 and GAD-7 with automated scoring

  • View real-time progress and insights directly in your EHR or on a dedicated dashboard

  • Ensure every treatment decision is data-driven and tailored to each patient’s journey

AWELL HEALTH: Close care gaps and boost visit adherence

Effortlessly coordinate therapy and keep every session on track

  • Automatically prepare patients for each session with the right materials, reminders, and next steps

  • Coordinate between therapists and care teams, ensuring clear follow-ups

  • Streamline the entire therapy process from scheduling to session wrap-up, with no dropped balls

AWELL HEALTH: Engage new patients and avoid dropoffs

Automate obscure and inconsistent payer requirements

  • Automate and track complex mental health reporting requirements, tailored perfectly to your payer’s quirks

  • Ensure your team never misses a critical mental health reporting detail—stay compliant and avoid setbacks that could derail your program.

  • Cut through the red tape of payer-mandated requirements—handle reporting faster, with less manual effort, and more peace of mind

AWELL HEALTH: Engage new patients and avoid dropoffs

Awell has transformed our approach to mental health care. By streamlining and automating key workflows, we've cut down on administrative tasks, allowing our team to focus on providing compassionate support. This shift has improved our efficiency and elevated the quality of care we deliver.

Tim Hamer, General Manager
5x
Faster member onboarding
80%
Increase in clinical efficiency
How it works

Measure outcomes in real-time and rapidly enhance the patient-provider experience

Uncover what truly drives mental health outcomes by standardizing workflows and testing new approaches. Implement changes fast and confidently with targeted groups, ensuring every improvement lifts both your patients and your clinical team. Go from idea to impact in days, not months.

Build

1. Create new or revise existing workflows in days

Our drag-and-drop builder makes it simple for your non-tech teams to create custom clinical workflows. Connect steps like forms, texts, and tasks with if-this-then-that logic—zero technical expertise required.

Operate

2. Awell <3 your systems (or works without them)

Easily connect with your EHR system, and other essential tools using our growing list of integrations. For a quick start, Awell can run independently - no integration hassle.

Build

3. Enroll patients your way

Choose how to enroll patients: upload a simple spreadsheet, trigger a flow automatically when an appointment is scheduled or put an intake link on your website.

Operate

4. Automate routine manual tasks

From sending educational resources to reminding patients about appointments, we automate the tedious tasks so your team can focus on delivering compassionate mental health care.

Monitor

5. Pinpoint workflow bottlenecks

Identify bottlenecks and discover improvement opportunities in clinical operations. Easily integrate with your business intelligence tools for in-depth analysis.

Operate

6. Iterate faster, evolve smarter

Improve flows based on real-time insights to drive better performance.

WARNING!

You'll hate Awell if…

Your care team find joy in repetitive paperwork

Sadly, Awell exists to automate tedious admin tasks, freeing your care team from burnout and letting them focus on patient care.

Your team gets the thrill of begging engineers for every tiny care flow tweak

We only have drag-and-drop interfaces that let clinicians and ops team make changes themselves. Zero technical expertise required

Completing obscure payer requirements is your idea of fun

We know, nothing beats the excitement of deciphering payer requirements. With Awell, we automate those workflows AWAY — less fun, more efficiency.

You’re okay with letting 80% of your patients slip through the cracks

If you’re not interested in reaching every patient who needs help, Awell’s comprehensive engagement tools might just be too effective for you.

Optimize your mental health processes—FREE workflow audit

No salespeople, no contracts, and definitely no awkward “Are you ready to buy?” moments. Just you, your workflows, and Rik—a former nurse turned CareOps strategist who’s helped dozens of mental health teams streamline their processes. He’s offering a free, no-strings-attached audit to show you what “good” really looks like. You’ll walk away with actionable insights—and no sales pitch in sight.

Not convinced?

If nothing else has sold you on adopting Awell's automation platform, we've got one final tactic up our sleeve - letting you double down on your inefficiency!

Claim your FREE Spreadsheet Bundle

Because what's better than tracking patient journeys across 20 tabs of manually updated data? This exclusive, free, Spreedsheet kit suite is packed with all the time-consuming, error-prone manual tasks healthcare loves.

Disclaimer: Awell is not responsible for side effects including but not limited to chronic headaches, emotional burnout, or the sudden urge to change careers. Handle your spreadsheets with extreme caution.

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