SOL Mental Health and Awell Forge Multi-Year Partnership to Bring CareOps to Behavioral Health

“With demand skyrocketing, relying on manual processes is no longer scalable and diminishes the patient experience. That's why we’re using Awell—to relentlessly streamline every step of the patient journey, making care seamless." - Dr. Arpan Parikh, Chief Medical Officer, SOL Mental Health

SOL Mental Health, an innovative provider of integrated, outpatient behavioral health services, has announced a multi-year partnership with Awell, the leading CareOps platform for designing, streamlining, and improving care flows. 

As the mental health care landscape continuously evolves, SOL is embracing cutting-edge solutions to lead industry innovation. "With demand skyrocketing, relying on manual processes is no longer scalable and diminishes the patient experience,” said Dr. Arpan Parikh, Chief Medical Officer of SOL. "With Awell, we’re set to launch a simplified onboarding process this October to put patients first—ensuring faster access to care, better support, and personalized treatment from the moment they walk through the door. And this is just the beginning—we’re relentlessly streamlining every step of the patient journey to make it seamless.” 

Thomas Vande Casteele, co-founder and CEO of Awell, added, “Clinicians are burning out under the weight of outdated processes. SOL is flipping the script—freeing their teams from soul-crushing admin work and giving them the power to rapidly adapt workflows to meet evolving demands. Together, we’re building a future where mental health care thrives by supporting the people delivering it.” 

“With Awell, our care and operations teams streamline processes instantly—without waiting on IT. This allows them to remove bottlenecks and scale quickly, while IT focuses on product innovation." - Naren Lulla,  Chief Information Officer, SOL Mental Health

"In today’s fast-paced healthcare landscape, if you’re not moving quickly, you’re falling behind," said Naren Lulla, SOL’s Chief Technology Officer. “With Awell, our care and operations teams have the power to streamline processes instantly—without waiting on IT. This allows IT to focus on driving innovation, while our frontline teams remove bottlenecks and scale with precision. It’s how we stay ahead, ensuring our care keeps pace with a rapidly changing market.” 

By teaming up with Awell, SOL Mental Health is breaking down walls for better patient access and removing timely administrative tasks for clinicians. Together, Awell and SOL Mental Health are leading the charge in creating a sustainable future where both clinicians and patients thrive. 

Curious how Awell can streamline and automate your mental health care flows? Learn more here.

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Build like SOL - in days, not months. In 2.5 days, SOL completely reworked their onboarding process in an Awell Bootcamp, a hands-on, hackathon-style experience with no commitment upfront. If action beats vendor talk in your book, reach out or check out how it works here.