Wellpath Partners with Awell to Improve Quality of Care through Data-Driven Improvements

(Nashville, TN) Wellpath, the largest provider of medical, dental and behavioral healthcare to correctional facilities, serving over 220,000 patients daily, has partnered with Awell to design data-driven care flows that unlock continuous quality improvement—helping deliver better care, faster, for clients and populations across its entire network.

By implementing Awell’s CareOps platform, Wellpath can efficiently implement and optimize its care flows and protocols across its network. This ensures care pathways stay flexible, up to date and aligned with Wellpath’s ongoing quality improvement initiatives. 

Thomas Vande Casteele, co-founder and CEO of Awell, explains: “In too many places, care pathways are printed and stuck on the wall, or worse, clinicians are expected to memorize every detail. Wellpath is changing that. Using real-time data to continuously improve the delivery of patient care, Wellpath will be able to provide care pathways that reflect the most current and effective practices, and not stale procedures which may not reflect best practices.”

At a recent Awell bootcamp, a hands-on, hackathon-style experience where Awell customers tackle hard care flow problems in days, Wellpath’s clinical, operational, and IT teams transformed a dozen critical care protocols into real-time, intelligent care pathways. This transformation helped significantly streamline Wellpath’s operations, integrating important data from Wellpath’s own enterprise data warehouse (EDW) and synthesizing insights from front line providers. Awell’s CareOps engine utilizes this intelligence to recommend the next steps in the care pathway, consistent with industry standard evidence- based protocols.

Awell’s platform, designed to support dozens more use cases supporting continuous, data-informed care improvement, is set to scale with Wellpath’s needs. Brittain Brantley, VP of Population Health at Wellpath, adds:

“With nearly 400 facilities, we need systems that can grow with the needs of the company and our many and varied clients. Awell’s CareOps platform scales with our requirements, enabling us to continuously provide data-driven quality improvements for our front-line caregivers. This visibility is critical to our mission of delivering compassionate care to the medically vulnerable populations we serve.”

Awell’s platform integrates seamlessly with Wellpath’s EHR and draws data from their EDW, allowing clinicians to use the tools they are familiar with without switching between different systems, saving time and allowing them to focus their clinical efforts on patient care. “Most third party tools force our teams to jump between screens during each episode of care,” said Joel Jensen, CIO at Wellpath.

“Awell integrates directly into our EHR platform, delivering a seamless user experience. And the decision support logic runs in the background, delivering real-time, data-driven care pathways without adding extra overhead for our providers.”

With Awell, Wellpath is building a system that brings improved consistency and accountability to every care decision, driving continuous improvement across all its facilities.