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Nashville, TN
January 23-24, 2025

CareOps CON 2025

A curated gathering of healthcare operators sharing proven strategies that streamline and optimize care flows—focused, actionable, and no fluff.

We've reached the capacity for applications to the conference. Sign up to the waitlist and if someone drops off we'll let you know!
Presented by
Sponsors
Media Partner

No Fluff, Just Solutions

No buzzwords. No corporate fluff. CareOps Con is for healthcare ops pros who need real, actionable strategies—ready to implement, no nonsense.

Built for Operators

This event is for hands-on healthcare operators. Join a small, curated group focused on real-world strategies—what’s working, what’s not, and how to fix it.

Actionable, Not Aspirational

Forget theory. CareOps Con is about immediate impact. From streamlining workflows to smashing silos, you’ll leave with steps you can use right away.

What you get

Get proven strategies that work in the real world
Learn from others to avoid costly mistakes
Hear from experts solving today’s toughest problems
Networking that’s practical, not superficial

Day 1: Leader’s Circle (Invite-only)

A private session for senior leaders ready to drive innovation in CareOps. Learn from industry leaders and Awell customers as they share practical insights and proven strategies.

Day 2: CareOps Con (Ticketed)

Expect actionable strategies only. Dive into what’s working in CareOps, from launching care flows to managing change. Leave with real solutions you can implement immediately—not just ideas.  

What you’ll learn

Topics Include

1)
What Healthcare Can Learn from DevOps (without the jargon)
2)
Mastering the Launch and Scale of Care Flows
3)
Change Without Chaos
4)
Building Strong Tech-Clinical Partnerships
5)
Turning Provider Feedback into Fuel
6)
Building a CareOps Culture
7)
How to Drive Continuous Experimentation at Scale
Note: We want everyone to speak freely, so the talks will not be recorded, but you will get copies of the slides.

Get a sense of who’s joining us

Expect high-caliber experts and healthcare leaders at the forefront of transforming CareOps.

They’ll bring candid stories, real-world challenges, and practical solutions—no sugarcoating, just honest insights from the front lines.

CONFIRMED

Gaurai Uddanwadiker

SVP of CareOps
CONFIRMED

Kyle Munkittrick

Senior Product Manager
CONFIRMED

Dr. Andrew Schutzbank

ex-SVP Product Development
CONFIRMED

Dr. Paulius Mui

Founder
CONFIRMED

EJ Gennrich

Manager, Clinical & Care Operations
CONFIRMED

Katherine Monti

Co-founder & COO
PAST SPEAKER

Dr. Sujal Mandavia

Chief Medical Officer
PAST SPEAKER

Felicity Yost

President
PAST SPEAKER

Eddie Kay

Director of Engineering

Agenda

January 23, 2025
11:00AM
Welcome
11:10AM
Three short presentations from Awell customers
12:40PM
Lunch
2:00PM
Panel discussion
2:45PM
Two presentations from Awell customers
3:45PM
Closing keynote from Thomas, CEO & Co-Founder of Awell
8:30PM
Kick-off Happy Hour
January 24, 2025
8:00AM
Breakfast
9:30AM
Welcome and two short presentations
10:00AM
Networking activity
11:15AM
Breakout session 1 (choose between 3 breakout topics)
12:15PM
Lunch
1:30PM
Main stage presentations & panels
3:15PM
Breakout session 2 (choose between 3 breakout topics)
4:00PM
Presentations
5:00PM
Conference ends

FAQs

Who is the event for?

This is for healthcare operators who roll up their sleeves and get into the nitty-gritty. We’re hand-picking fewer than 100 attendees, all focused on real-world strategies in CareOps—people who are serious about designing and refining care flows that actually work. If you’re in Care Delivery, Operations, Product, Engineering, Innovation, or part of senior leadership, you’ll leave with actionable steps you can implement right away.

Where and when is the event?

January 23-24, 2025 at The Bobby Hotel in Nashville, TN.

What is the difference with Day 1 & Day 2?

Day 1 is invite-only, featuring intimate presentations from healthcare organizations already in the thick of CareOps. It’s limited to just 40 people, so it’s all about deep dives and candid conversations.

Day 2 is the main event—less than 100 attendees, ready to learn, contribute, and engage. Expect presentations, breakout sessions, and group discussions. It’s not just about listening but also about moving the CareOps movement forward.

Could I apply to attend Day 1?

No, sorry! Day 1 is invite-only, and we’ve reached out to highly engaged members of our community. But don’t worry—Day 2 is just as valuable, and the key sessions from Day 1 will be recorded and made available online!

How much does it cost to attend?

Once you’ve applied to attend and you’ve received the attendance confirmation email from us, the Day 2 Early Bird ticket will cost USD255

Are meals included?

Yes, your Day 2 ticket covers both breakfast and lunch. Please let us know if you have any dietary restrictions

What is the dress code?

Come as you are. We care more about your ideas than your shoes.

Presented by
Sponsors
Media Partner
Interested in sponsoring?  Want to get involved? Have a question?
jarrad@awellhealth.com

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