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 📣Astrana Health scales Awell’s CareOps platform across its extensive network. Read more
One platform

Empowering Clinical, Ops, Sec and Engineering teams

Design and streamline care flows at an entirely new velocity with Awell's AI-powered platform built specifically for care teams.

  • Intuitive low-code builder to rapidly design and improve care flows

  • AI-driven data analysis surfacing valuable insights to optimize processes

  • Smart Worklist to align and orchestrate your full care team's to do’s

  • Automate tedious tasks so your care team can focus on high-value activities

  • Surfaces the right information at the right time to guide next steps

Rest easy, security is on us.

  • HIPAA, GDPR, SOC2 and ISO 27001 certified

  • Store data in the US, UK or EU depending on your needs

  • Single sign-on

Leave the complex technical orchestration to Awell while you focus on building innovative patient experiences. Streamline clinical ops through a single, API-driven integration fabric.

  • Integration marketplace with 30+ out-of-the-box connectors

  • Connect with almost any other service using REST or GraphQL APIs

  • Robust SDK to deeply embed Awell into homegrown solutions

  • Manage care flows as code using Source SCM systems

  • Flexible patient enrollment through manual entry, bulk CSV imports, or automated syncing via webhooks, ADT feeds, or our API

"Thanks to Awell, our clinical and ops teams can now handle all care flows on their own, without needing any help from IT. This change has been transformative, allowing those who know the workflows best to drive continuous improvements, while our engineers focus on projects that truly make a difference."

Adam Breckler, Head of Product

“Healthcare is evolving rapidly, and by integrating with Awell’s CareOps platform, our teams are enabled to navigate these complexities with agility, innovate swiftly, and maintain our leading position in value-based healthcare.”

Brandon Sim, President and CEO

"Awell has been the key to unlocking our scalability. Awell's automation allowed us to focus on patient care rather than admin tasks, expanding our services and transforming our team-based approach."

Amy Coltman, Product Lead
How it works

Measure results in real-time and continuously improve the patient-provider experience

Discover what works and what doesn't with Awell. Experiment with tweaks to your existing workflows or try entirely new ones. Test new ideas with a pilot group before expanding across all patients or locations.

Build

1. Create new or revise existing workflows in days

Our drag-and-drop builder makes it simple for your non-tech teams to create custom clinical workflows. Connect steps like forms, texts, and tasks with if-this-then-that logic—zero technical expertise required.

Operate

2. Awell <3 your systems (or works without them)

Easily connect with your EHR system, and other essential tools using our growing list of integrations. For a quick start, Awell can run independently - no integration hassle.

Build

3. Enroll patients your way

Choose how you enroll patients: start quickly with a simple spreadsheet upload, or opt for automated syncing via webhooks, ADT feeds, your analytics platform, or our API.

Operate

4. Automate routine manual tasks

From sending post-discharge information to faxing PCPs, we automate tedious tasks so your care team can focus on high-value care activities.

Monitor

5. Pinpoint workflow bottlenecks

Identify bottlenecks and discover improvement opportunities in clinical operations. Easily integrate with your business intelligence tools for in-depth analysis.

Operate

6. Iterate faster, evolve smarter

Improve flows based on real-time insights to drive better performance.

Drive operational & clinical excellence

Before Awell, managing patient populations was like herding cats on roller skates—chaotic, risky, and downright stressful. Now, leading VBC organizations breathe easy. They trust Awell to supercharge their medical cost reduction and boost clinical impact by streamlining and automating their population health management.
  • Ensure evidence-based care delivery
    Reduce errors and waste in clinical practice by standardizing care pathways, ensuring the care team always knows what comes next.
  • Be proactive, not reactive
    Act on potential issues early, acting before small problems become big expenses.
  • Maximize savings, minimize headcount
    Slash operational expenses and trim the need for large, specialized teams, driving efficiency and savings.
  • One platform, 100s of use cases
    Say goodbye to managing 101 different point solutions. Awell handles all your VBC workflow needs—from chronic care to post-discharge and end-of-life care— all in one place.
WARNING!

You'll hate Awell if…

Your care team find joy in repetitive paperwork.

Sadly, Awell exists to automates tedious admin tasks, freeing your care team from burnout and letting them focus on patient care.

Your ops team gets the thrill of begging engineers for every tiny care flow tweak.

We only have drag-and-drop interfaces that let clinicians and ops team make changes themselves.

Your engineering team loves vendors without APIs or proper dev docs.

We only have an API-first tech stack proven to integrate seamlessly with third-party systems. Even worse, we've got robust SDKs to extend that interoperability to your homegrown applications too.

Your engineers love wasting their talent on non-differentiating tasks instead of innovating

We free up your engineering team so they can work on cool stuff, not tweaking surveys, messaging or if-this-then-that logic. Sorry, not sorry!

Not convinced?

If nothing else has sold you on adopting Awell's CareOps platform, we've got one final tactic up our sleeve - letting you double down on legacy inefficiency!

Claim your FREE CareOps Spreadsheet Bundle

Because what's better than tracking patient journeys across 20 tabs of manually updated data? This exclusive, free, Spreedsheet CareOps kit suite is packed with all the time-consuming, error-prone manual tasks healthcare loves.

Disclaimer: Awell is not responsible for side effects including but not limited to chronic headaches, emotional burnout, or the sudden urge to change careers. Handle your spreadsheets with extreme caution.

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